The Dream of Homeownership Turned Sour
For most of us, buying a home is one of life’s biggest achievements—a milestone filled with excitement and hope. But what happens when, after years of saving and careful planning, your builder suddenly stops responding? No updates, no handover, just silence—despite having every last rupee paid.
This isn’t just a hypothetical scenario. This is my reality right now.
Paid in Full, Then Ghosted
A month ago, I completed the final payment for my flat. The builder had assured a smooth handover process, so I expected prompt communication regarding possession.
Then, last week, I paid the entire annual maintenance charges upfront—only to be met with absolute silence.
No payment receipt for the maintenance fees.
No update on the possession date.
No response to calls, emails, or messages.
It’s as if they vanished the moment the last payment cleared.
Why This Is More Than Just an Inconvenience
This isn’t just about delays—it’s about broken trust and financial risk.
Legal Obligations Ignored – Builders are legally bound to provide timely updates, especially after full payment.
Financial Strain – Delayed possession means extra rent, loan interest, and uncertainty.
Total Lack of Professionalism – Ignoring customers after taking their money is unacceptable in any industry.
What I’m Doing About It (And What You Can Do Too)
If you’re in a similar situation, don’t wait—act now. Here’s what I’m doing to escalate the matter:
1. Formal Written Notice
I’ve sent a strongly worded email demanding:
Immediate issuance of my maintenance receipt.
A confirmed possession date in writing.
An explanation for the delay and radio silence.
2. Legal & Regulatory Escalation
If they don’t respond within a set deadline, my next steps will be:
Filing a complaint with RERA (Real Estate Regulatory Authority) – Delayed possession is a punishable offense.
Consumer Court Case – For deficiency in service and mental harassment.
Legal Notice via Lawyer – Sometimes, a legal threat is the only language they understand.
3. Public Pressure
Social Media Exposure – Tweeting at the builder, tagging RERA, and posting on real estate forums.
Online Reviews – Warning other buyers about their unprofessional conduct.
A Warning to Future Homebuyers
If you’re planning to buy a property, protect yourself:
✅ Verify RERA registration of the project.
✅ Get every promise in writing – Possession date, penalties for delay, etc.
✅ Avoid bulk maintenance payments before possession.
✅ Document all communication – Emails, payments, calls.
Final Thoughts
Builders cannot treat homebuyers as ATMs—taking money and then disappearing. If enough of us speak up, the system will have to change.
Have you faced something similar? Share your experience in the comments—let’s unite against this malpractice!
Disclaimer: This post reflects my personal experience. For legal action, consult a professional.
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